Privacy Policy

1. Introduction

PT Terra Presisi Metalworks ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and clients who engage our metal fabrication services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for business inquiries.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, company name, email address, phone number, and mailing address when you contact us for quotes, inquiries, or project requests.
• Project Information: Technical drawings, specifications, requirements, and other project-related data you share with us.
• Website Usage Data: IP address, browser type, device information, and pages visited through standard web analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for fabrication services
• Process and fulfill project orders
• Communicate with you about your projects and our services
• Improve our website and customer service
• Comply with legal obligations

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you, under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal obligations
• Opt out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.